Mission Statement

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Our Mission Statement

To provide our patients with high quality, accessible care in a safe, responsive and courteous manner

To facilitate a culture of learning and improving for all

To create an excellent working environment

Our core values

  • Honesty
  • Confidentiality
  • Kindness & Compassion
  • Courtesy, Dignity & Respect
  • Communication
  • Medical Knowledge
  • Evidence – based healthcare
  • Care that is holistic and clinically safe
  • Have positive “Can do” attitude
  • Respect each member of our team as well as our patients
  • Recognise equality and diversity
  • Treat everyone fairly
  • Be supportive to the vulnerable
  • Seek to understand
  • We expect respect in return
  • To have a support culture, not a blame culture
  • Aim for a happy team with high morale and motivation
  • Relate and communicate well within the team
  • Build on achievements and support each other
  • Adapt to change and build on our achievements
  • Value the contribution of each team member
  • Respect each other’s role
  • Communicate effectively
  • Be approachable and helpful
  • Share a culture of learning and training
  • Adapt to change and develop our services
  • Share ideas to improve our processes and procedures
  • Work as one flexible unit that enhances everyone’s ability to perform their roles
  • Take responsibility for our own development
  • To have a patient centred approach
  • Actively involved in educating future GPs
  • Encourage continuous education and development of each staff member
  • Operate on a financially sound basis
  • Have as low an environmental impact with as reduced waste as possible
  • Develop our services
  • Expand our patient base
  • Adapt to change
  • Build on achievements
  • Always look for efficiencies, control expenses
  • Effective management and communication
  • Speak and act truthfully
  • Be accountable for our actions
  • Train staff how to protect patient data
  • Protect patient confidentiality as per the principles of GDPR
  • To promote a happy work / life balance for everyone
  • Professional in appearance and actions, positive attitude
  • Honest and reliable, act with integrity
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