Appointments and Prescriptions

Repeat Prescriptions

Repeat prescriptions are usually issued on a 2 monthly basis.

When you require a repeat prescription please contact our prescription line on: (01387) 811553.

You may also drop your request in the Deposit Box located within the surgery. It is important that you allow 2 working days before collection from the Surgery. This allows the Practice time to process and sign your prescription. The Pharmacy may have to order in your medication thereafter, so please ensure that you order your repeat medication before you run out to allow time for this to happen and to ensure that there is no break in your regular medication.

Online Prescription Ordering

We offer online Patient Access, giving patients the opportunity to book a doctors appointment online as well as requesting repeat prescriptions. If you are interested in registering for this new service please click on the button below to download and complete the information required and return to the Practice. A registration information letter will be made available to you to enable you to set up your online booking account.

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Appointments & Prescriptions
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Our Mission Statement

To provide our patients with high quality, accessible care in a safe, responsive and courteous manner

To facilitate a culture of learning and improving for all

To create an excellent working environment

Our core values

  • Honesty
  • Confidentiality
  • Kindness & Compassion
  • Courtesy, Dignity & Respect
  • Communication
  • Medical Knowledge
  • Evidence – based healthcare
  • Care that is holistic and clinically safe
  • Have positive “Can do” attitude
  • Respect each member of our team as well as our patients
  • Recognise equality and diversity
  • Treat everyone fairly
  • Be supportive to the vulnerable
  • Seek to understand
  • We expect respect in return
  • To have a support culture, not a blame culture
  • Aim for a happy team with high morale and motivation
  • Relate and communicate well within the team
  • Build on achievements and support each other
  • Adapt to change and build on our achievements
  • Value the contribution of each team member
  • Respect each other’s role
  • Communicate effectively
  • Be approachable and helpful
  • Share a culture of learning and training
  • Adapt to change and develop our services
  • Share ideas to improve our processes and procedures
  • Work as one flexible unit that enhances everyone’s ability to perform their roles
  • Take responsibility for our own development
  • To have a patient centred approach
  • Actively involved in educating future GPs
  • Encourage continuous education and development of each staff member
  • Operate on a financially sound basis
  • Have as low an environmental impact with as reduced waste as possible
  • Develop our services
  • Expand our patient base
  • Adapt to change
  • Build on achievements
  • Always look for efficiencies, control expenses
  • Effective management and communication
  • Speak and act truthfully
  • Be accountable for our actions
  • Train staff how to protect patient data
  • Protect patient confidentiality as per the principles of GDPR
  • To promote a happy work / life balance for everyone
  • Professional in appearance and actions, positive attitude
  • Honest and reliable, act with integrity

Opening Times

Mon: 8am – 6pm
Tue: 8am – 6pm
Wed: 8am – 6pm
Thur: 8am – 6pm
Fri: 8am – 6pm
Sat: Closed
Sun: Closed

Appointments

We welcome your feedback about our services. Please get in touch with any enquiries you have.

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Staff

Learn more about the Lochmaben Medical Group staff and our roles within the organisation.

Register

We are happy to register patients who live within our practice boundary. For information, contact the reception staff.

Services

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Contact Us

We welcome your feedback about our services. Please get in touch with any enquiries you have.

 
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