COVID-19 Update: 14/01/21

In line with the updated national guidance, Lochmaben Medical Group will continue to operate a reduced access policy to protect patients and staff from potential transmission of coronavirus. There will be no unscheduled access to the surgery without prior arrangement. We will aim to deal with the majority of problems via telephone, with only the most urgent consultations on a face-to-face basis.

If you require medical attention then please contact the surgery and you will be triaged appropriately.

Routine monitoring of chronic medical conditions such as diabetes and hypertension will be at a reduced level and non-essential services such as medicals, minor surgery, and contraceptive procedures will be deferred until we receive further guidance.

There is no requirement to order your prescriptions early. All repeat prescription requests should be made via the prescription line or online ordering. Do not deliver prescription slips through the letterbox or in person as these will not be processed.

In regards to COVID-19 – if you have minor symptoms (ie dry cough, fever) then you do not need to call the surgery – please self-isolate for 10 days (and until >48hrs free of fever) before returning to normal activities. You should organise a covid test by calling 0800 028 2816 or by going online via NHS Inform website.  You can take paracetamol and fluids for symptom relief.

For further advice about coronavirus please visit  

If you have worsening symptoms then please contact 111.

We will continue to keep you informed as the situation changes. Please share this information with relatives etc.

Best wishes,

Lochmaben Medical Team

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Appointments and Prescriptions

Repeat Prescriptions

Repeat prescriptions are usually issued on a 2 monthly basis.

When you require a repeat prescription please contact our prescription line on: (01387) 811553.

You may also drop your request in the Deposit Box located within the surgery. It is important that you allow 2 working days before collection from the Surgery. This allows the Practice time to process and sign your prescription. The Pharmacy may have to order in your medication thereafter, so please ensure that you order your repeat medication before you run out to allow time for this to happen and to ensure that there is no break in your regular medication.

Online Prescription Ordering

We offer online Patient Access, giving patients the opportunity to book a doctors appointment online as well as requesting repeat prescriptions. If you are interested in registering for this new service please click on the button below to download and complete the information required and return to the Practice. A registration information letter will be made available to you to enable you to set up your online booking account.

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Appointments & Prescriptions

Our services



We offer a nurse-led Travel Clinic for travel health information and vaccinations.
We are a registered Yellow Fever Centre.
This is a non-NHS service.

The cost is £15.00 plus £5.00 for any additional family member. This processing fee is payable at the time of handing in your travel form to be checked by our Practice Nurse. Your form will not be processed until payment is made. Please be aware that if you are travelling within 2 weeks of your request we will be unable to process this due to short notice. An additional fee will be charged for certain vaccines and their administration. Please collect a form from the reception or click on the link below.

It is imperative that you make an appointment at least 6-8 weeks prior to travel – this allows enough time for the administration of vaccines.

If you require additional repeat medications to cover your holiday, please make this request in ample time for this to be processed.

Contraception,family planning, hormone replacement therapy, IUD and implant removals/insertions, sexual health, gynaecological problems as well as any female concerns can be discussed by making an appointment with our Advanced Nurse Practitioner, Sharon Hamid.

Emergency contrception advice is available as well as condoms provided on request.

All routine Childhood Immunisations are carried out by our Practice Nurses and the Vaccination Transformation Programme team.

The Influenza Campaign is run every Autumn offering protection against the flu virus for all patients over the age of 65 years, young children and eligible patients at particular risk.

Information on eligibility can be found at:-

Lochmaben Medical Group is not a commisioned Minor Injuries Unit. If you have sustained a minor injury then we will endeavour to treat you in the practice if we are able. This may not always be possible and you may be directed toward our local minor injury unit at Moffat Hospital or to Accident & Emergency in Dumfries and Galloway Royal Infirmary, A75, Cargenbridge, DG2 8RX.

If you require a home visit, please contact the practice early. You will be called by a GP briefly describe the nature of the problem – this allows the GP’s to determine the urgency of the request and to prioritise the visits by need.

Home visits are usually carried out after morning surgery. You may be called by a GP for clarification of the problem.

Home visits are strictly for housebound or palliative patients only. We would encourage you to attend the surgery if at all possible – we can review a number of patients in the practice in the time it takes for one home visit.

Lochmaben Medical Group takes an active role in training new GPs, junior doctors and nurses in Dumfries and Galloway. You may be offered and appointment with a trainee, or asked if a trainee may sit-in on your consultation with a GP.

Our trainees are closely supervised in their practice. If you would prefer if a trainee does not sit-in on your consultation, please inform reception staff.

Our district nursing team performs a wide variety of nursing tasks in the patient’s home including wound dressings, continence care, medication reviews, administration of injections and palliative care.

Our Mental Health Specialist Nurse, Yvonne Schneider runs dedicated mental health clinics every Tuesday and Friday. She can be contacted via reception.

We have a number of clinical pharmacists now working within the practice who can be contacted to discuss medication queries, side effects, your prescription etc.

Our midwifery services and antenatal care are provided by the Orange Team, based in Annan. They can be contacted on 01461 202017. They run a clinic at the Practice every Thursday from 1.30-3.00pm.

The Health Visitor attached to Lochmaben is Jackie Carroll and is based in Lockerbie providing care to children and their families in the area. She can be contacted on 01576 205532.

Patients can self refer for Physiotherapy by telephoning 0845 604 0001.

All adults over the age of 16 years can self refer for Physiotherapy. All patients under the age of 16 years require to be referred by a G.P.

The Minor Ailment Service is an NHS service for children, people aged 60 years or over, people who hold a Medicial Exemption Certificate and people on certain benefits. If eligible you can register at your local Pharmacy. They can give you medicine for a minor illness or complaint, if they think you need it. You will not have to pay for this service.

Patients can self refer to Podiatry Monday – Friday between 9.00am – 5.00pm by either telephoning 030 33 33 3001 or emailing

Please note:
Podiatry DO NOT undertake “Personal Foot Care” e.g. simple toe nail cutting. Visit their website for more information –

Opening Times

Mon: 8am – 6pm
Tue: 8am – 6pm
Wed: 8am – 6pm
Thur: 8am – 6pm
Fri: 8am – 6pm
Sat: Closed
Sun: Closed


We welcome your feedback about our services. Please get in touch with any enquiries you have.

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Learn more about the Lochmaben Medical Group staff and our roles within the organisation.


We are happy to register patients who live within our practice boundary. For information, contact the reception staff.

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We welcome your feedback about our services. Please get in touch with any enquiries you have.

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