Top Tips for eConsult
Top TIPS for using eConsult
- Try to choose the specific medical condition you wish to consult about – if you know or are fairly certain what condition you are suffering from. Please select “Adult health problems” for example. Once this has been selected, you can search for your specific condition template or select “All problems A-Z”. If you can’t find your health problem, you can choose “request other advice”. By completing a specific condition template, this provides us with the most appropriate information for your condition. Please answer as fully as possible – they help inform the doctor, who is reviewing your consultation.
- Please include nominated pharmacy if a prescription is likely to be required – If you think the doctor may prescribe medication for you please include the name of your preferred pharmacy when answering this section. This will help us to direct your prescription to the pharmacy of your choice. Equalling in one less visit for you – avoiding you from having to come to the practice before going onto the pharmacy.
- To attach a photo you must pick a specific condition. Please include a photograph whenever you think it will be useful. This is especially important if you have a rash so we can more easily reach a diagnosis. Read this article to find more information on how to attach a photo to an eConsult! Please ensure that photos are in focus, taken in good light and in colour. If they are zoomed in, placing a coin or similarly sized object next to the lesion can be useful. Please DO NOT send any images of your, or your child’s intimate areas.
- Try to only select the ‘Request other advice’ ONLY when you are unable to find your condition from the condition list or if you are unsure on what your condition is.
Please ensure that photos are in focus, taken in good light and in colour. If they are zoomed in, placing a coin or similarly sized object next to the lesion can be useful.
Please DO NOT send any images of your, or your child’s intimate areas. For further guidance please speak to one of our reception staff.